hello_todd415
May 30, 2026
"Bag was nice, delivery timing wasn’t great"
I ordered a bag from thesak.com and the bag itself was totally fine. No complaints about the product at all, it showed up in good condition and looked like what I expected.
The only thing was the delivery timing wasn’t great. It took longer than I thought it would, and the tracking barely moved for a couple days, which was annoying because I think I just ordered at a bad time. I’m not mad about it, but I probably wouldn’t rely on it arriving quickly if I needed something by a specific date
Charles_may72
May 21, 2026
"The bags themselves are good, but I’d only..."
The bags themselves are good, but I’d only buy them when they’re on sale. The regular prices feel high, and the way the deals or pricing are communicated isn’t always clear, which gets annoying when you’re trying to figure out if you’re actually getting a decent value...
ThomasScott_21
May 17, 2026
"I got this bag strap and have..."
I got this bag strap and have been using it for a bit now, and so far it feels solid. It doesn’t really dig into my shoulder much, which I appreciate. I even went back through my email receipt to double-check what I paid, and for the price I’m happy with it. Taking off one star only because I wish it was just a little softer, but overall it’s been a good buy
Teresa-ramsey
May 16, 2026
"Cute at first, but apparently not built to last"
I bought this from thesak.com and really wanted to like it because it looked super cute when it arrived. Unfortunately, the crochet started getting loose and fuzzy after just light use, which was lovely to discover. For the price, I guess I just foolishly expected the stitching to hold up a little better.
"Color Was Not What I Expected"
I ordered the sand-colored bag. It showed up looking almost gray. The photos online looked totally different. Returning it was a hassle too
Virginia.langford
April 28, 2026
"I mostly just noticed the pocket issue"
I’ll be honest, the main thing I paid attention to was the pockets, and they just didn’t work for me. Everything kind of disappears inside, and the pocket layout feels confusing. Maybe other parts are fine, but I kept getting stuck on how hard it was to find my stuff
frederic_Hayes90
April 22, 2026
"So disappointed after years of loving Sak bags"
so I’ve been buying Sak bags for years and have always really liked them, but this time was a letdown. The bag just felt cheaper than what I’m used to, and when I reached out to customer service, they weren’t much help. I really wanted to stay loyal, but the quality doesn’t feel the same anymore. Sadly, this is probably my last order from The Sak.
JamesRappa
April 20, 2026
"Cute bag, but that zipper sticks in my mind"
I remember liking how nice it looked when I got it, and that’s probably the part I’d rather focus on. But day to day, the zipper gets stuck way too often, and that’s the thing I keep noticing every time I use it.
elijah.Rodriguez
April 13, 2026
"Nice bag, but the leather could be better"
I do like the way this bag looks, it’s really nice in person. The leather feels decent, but it’s NOT as soft as I was hoping for. There are a few stiff spots that make it feel a little less premium than I expected. For the price, I just thought it would feel a bit better overall
Andrea_gonzalez78
April 11, 2026
"My first impression wasn’t great. Starting the..."
My first impression wasn’t great. Starting the return was simple, but the exchange took way longer than I expected, which was annoying. Customer service did respond, but not exactly quickly, so I was left waiting around a bit. It did get sorted in the end, but the whole process felt slower than it should have
merle_Lattimore86
April 11, 2026
"Photos were a bit off"
It looked maybe a little different in person than it did in the photos. Not a huge deal, just not quite what I was expecting.
hello_wallace257
April 02, 2026
"Easy enough, but a little slow"
I found what I needed without much trouble, and checkout was simple. What more can you really ask for? The site was just a bit slow at times, but overall it got the job done.
"Cute bag but didnt hold up"
I really liked how this bag looked at first, but the stitching started coming apart after about a week. It was disappointing because I wasnt even using it that heavily.
CharlesRissell
March 30, 2026
"I’m still waiting on my order after..."
I’m still waiting on my order after two weeks, which feels way too long. I keep checking the tracking details and it hasn’t really moved much, so at this point I’m mostly just frustrated and wondering when it’s actually going to show up.
Deanna_darby77
March 27, 2026
"Stiffer than I expected"
I ordered this from thesak.com because the photos made the bag look really soft and easy to wear, but when it showed up, the material felt way stiffer than I expected.
It’s not the worst bag ever, but I kept thinking, how is this okay when it looks so much softer online? I was hoping for something smoother and more comfortable, and the straps rub a bit when I carry it.
Shipping was fine, so I’ll give it that, but the actual feel of the bag was a big letdown for me.
nicholas-Adam
March 23, 2026
"Cute bag, but it’s kinda meh on durability"
I really like the look of this bag and it’s comfy to carry around, but after a few months the strap started looking worn and some of the stitching came loose. It’s not a total flop or anything, I still use it, but tbh I thought it would hold up a little better
gladyskendrick7864
March 20, 2026
"I didn’t expect the refund to be..."
I didn’t expect the refund to be such a whole thing. At first I figured, okay, maybe a few days. Then a week passed. Then another. I kept having to follow up, explain it again, wait some more. Just really frustrating. The refund did eventually come through, but the whole process felt messy and way more stressful than it needed to be.
"Packaging was nothing special"
Compared to what other people seem to get, the packaging was just okay. The box showed up dented, but luckily the bag inside was totally fine
Kathy_kubiszewski85
March 08, 2026
"Cute bag, but why is it so heavy??"
I ordered a Sak purse from the site and it showed up right on time, so no complaints there. It’s a really nice-looking bag, and the stitching seems solid to me?? Nothing looked cheap or poorly made when I opened it.
The only thing is, it’s heavier than I expected even before adding all my stuff. After carrying it around for a few hours, my shoulder was definitely feeling it. I’m still keeping it, but would I use it every day?? Probably not.
darlenebarnett5829
February 18, 2026
"Took forever to hear back"
I reached out to customer service about my order i was waiting for days before anyone got back to me. And when they finally did, it didn’t even seem like they read what I wrote. I had to keep repeating the same question, which got really annoying. Just not helpful at all.